Frequently Asked Questions

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  1. 01What is NOKABZAA?

    NOKABZAA is a land monitoring service that provides periodic visits to your land and sends you photos and videos. Our services include verifying land ownership, ensuring the security of your property, and addressing any legal or ownership complexities.

  2. 02How do I sign up for NOKABZAA?

    You can sign up for NOKABZAA by downloading the app from the App Store or Google Play Store, and following the registration process. You'll need to provide some basic information and agree to the terms and conditions.

  3. 03What services does NOKABZAA offer?

    NOKABZAA offers land monitoring, legal documentation verification, and periodic photo and video updates of your property. We also assist with resolving land ownership disputes and ensuring compliance with local regulations.

  4. 04Is NOKABZAA available in my area?

    NOKABZAA currently operates in Hyderabad and surrounding areas. Please check the app or our website for the most up-to-date coverage information.

  1. 05How do I log in to my account?

    Open the NOKABZAA app, enter your registered email (or) phone number and password, then tap "Login".

  2. 06What should I do if I forget my password?

    On the login screen, tap "Forgot Password", enter your registered email (or) phone number, and follow the instructions to reset your password using an OTP.

  3. 07How do I update my profile information?

    Go to "Settings" > "Profile Details" and update your personal information such as name, email, phone number, and address. Tap "Update" to save changes.

  4. 08How do I delete my account?

    To delete your account, go to "Settings" > "Profile Details" and select "Delete my account". Follow the instructions to permanently delete your account. Please note that this action cannot be undone.

  1. 09How do I register a new property?

    In the app, go to "Home" > "Register New Property", and enter the required details such as venture name, builder name, location, dimensions, plot number, property type, and upload necessary documents.

  2. 10How can I view details of my registered properties?

    Go to "Home" and select the property you want to view. You can see the site name, property ID, date of last visit, and access photos, videos, and visit history.

  3. 11What documents are required for land verification?

    Required documents include NALA Certificate, Airport NOC, Fire NOC, Environmental Clearance, Municipal Approval, Labour Cess, TS RERA Approval, and TS RERA Number.

  4. 12How often will my land be inspected?

    The frequency of inspections depends on the subscription plan you choose. We offer various plans ranging from monthly to quarterly visits. You can customize your plan according to your requirements.

  5. 13How can I view the photos and videos of my land?

    You can view the photos and videos of your land directly in the NOKABZAA app under the "My Properties" section. You will receive notifications whenever new media is uploaded after an inspection.

  6. 14What should I do if suspicious activity is detected on my property?

    If suspicious activity is detected, you will receive an alert through the app. You can review the photos and videos, and contact our support team for further assistance if needed.

  7. 15How do I update property details?

    To update property details, go to the "Property Management" section, select the property, and edit the necessary fields. Ensure you save the changes.

  1. 16What types of notifications will I receive?

    You will receive notifications for suspicious activity alerts, maintenance reminders, new media uploads, subscription renewal reminders, and compliance alerts.

  2. 17How do I customize my notification settings?

    This feature is currently under development. Stay tuned for future updates.

  3. 18What should I do if I am not receiving notifications?

    Ensure that notifications are enabled for the NOKABZAA app in your device settings. If the issue persists, contact customer support.

  1. 19How do I view my subscription details?

    Go to "Settings" > "Subscription", where you can see the number of properties registered, customer since date, site names, property IDs, landmarks, and subscription start and end dates.

  2. 20How do I cancel my subscription?

    In "Settings" > "Subscription", select "Cancel Subscription" for the property you want to cancel. Follow the instructions to complete the cancellation process.

  3. 21Can I change my subscription plan?

    Yes, you can change your subscription plan at any time through the app. Go to "Settings" > "Subscription Plan" to view available options and make changes.

  4. 22What happens if I miss a payment?

    If you miss a payment, your account may be temporarily suspended until the payment is made. You will receive reminders and can easily make the payment through the app to resume services.

  1. 23How can I update my payment method?

    You can update your payment method in the "Billing" section of the app. Add a new payment method and set it as the default for future payments.

  2. 24What payment methods are accepted?

    We accept various payment methods, including credit/debit cards, UPI, and bank transfers.

  3. 25Will I receive an invoice for my subscription?

    Yes, an invoice will be sent to your registered email address after each payment. You can also view and download invoices from the "Billing" section in the app.

  1. 26How secure is my data with NOKABZAA?

    Your data security is our top priority. All data is stored encrypted and is only accessed during disputes. We use advanced encryption protocols to ensure that your information is safe and secure.

  2. 27What measures are in place to protect my property?

    Our monitoring services include regular inspections and real-time alerts for any suspicious activities. We also verify legal documentation to ensure the legitimacy of property ownership.

  3. 28How is my privacy protected?

    We adhere to strict privacy policies and do not share your data with third parties without your consent. Your information is used solely for providing and improving our services.

  4. 29Where can I find the privacy policy?

    The privacy policy is available in the "Settings" > "Privacy Policy" section of the app.

  1. 30How do I contact customer support?

    You can contact our customer support team by calling +91 89777 55688 or by emailing us at info@nokabzaa.com. Our support team is available 24/7 to assist you with any queries or issues.

  2. 31What should I do if I encounter a problem with the app?

    If you encounter any issues with the app, please contact our support team. You can also check the "Help" section in the app for troubleshooting tips and FAQ's.

  3. 32How can I provide feedback about the app?

    You can provide feedback through the "Help" section by selecting "Email us for support" or by contacting customer support directly.

  1. 33How can I stay updated with realty news?

    The "News" section in the app provides updates related to real estate and developments in the vicinity of your registered properties.

  2. 34How do I know if there is an app update available?

    You will receive a notification when a new app update is available. You can also check for updates in the "Settings" > "Version Updates" section.

  1. 35What are the terms and conditions of the service?

    The terms and conditions outlining the service description, legal structure, fees, liability disclaimer, and termination policy are available in the "Settings" > "Terms and Conditions" section.

  1. 36Is there a referral program?

    Yes, NOKABZAA offers a referral program where you can earn rewards for referring new customers to our services. Details can be found in the "Referral Program" section of the app.

  2. 37Are there any discounts for long-term subscriptions?

    Yes, we offer discounts for long-term subscriptions. You can find more information in the "Subscription Plan" section of the app.

  3. 38What should I do if I don't have an internet connection?

    Ensure that your device is connected to a stable internet network. If the issue persists, try restarting your device or contact your internet service provider.

  4. 39What should I do if the server is unreachable?

    This could be a temporary issue. Please try again later. If the problem continues, contact customer support for assistance.

  5. 40What should I do if my request times out?

    Retry the request after checking your internet connection. If the issue persists, contact customer support.